Policy 2016

Deviant Graphics will provide an extensive public portfolio, making it easy for potential clients to judge whether the style and quality of design offered by Deviant Graphics is a good fit for their organization.

The following outlines the intended design services provided by Deviant Graphics.  Packages are laid out in accordance with the needs presented by the client and are to be agreed upon and followed.

All clients must read and agree to the points laid out below.

By entering into a business relationship with Deviant Graphics, you (the Client) agree and consent to the following terms and conditions:

PAYMENT POLICIES
Graphic design is a professional service, not a restockable product or commodity - customers are billed for the time and expertise of the graphic designer. In accordance with industry standards, Deviant Graphics charges for design services by the hour (unless a flat fee has been negotiated in writing) and does not offer refunds under any circumstance (except in the case of copyright infringement as listed below).
All quotations given are estimates only, unless otherwise negotiated and noted in writing on your quotation. Final invoices will reflect actual hours worked on your project which may or may not differ from your quotation. The final invoice will not exceed the quoted amount by a margin of over 25% without prior notification and written authorization by the client.

An upfront deposit of 50% (based on the quotation amount) is required for all new projects.
All payments are made through Paypal. You do not need a Paypal account to make payments.

TIME-FRAME AND DELIVERY
Deviant Graphics will provide the initial draft concepts to the Client within the time-frame agreed upon in the initial consultation. Please note that if I am experiencing higher than usual demand, your design will be scheduled for the next available time slot and you will be notified at the earliest possible time. Deviant Graphics will send initial draft designs via email for review by the Client. The Client will then be able to view his/her draft designs and also be able to provide feedback concerning the design.
Deviant Graphics will analyze the Client's feedback and revise the designs. The revised samples will be presented to the Client within the specified time-frame. Deviant Graphics will continue the revision process as per the terms of the specific contract, until Client is satisfied. Once the Client has approved the final design, the Client will complete any remaining payment owed, and Deviant Graphics will then proceed with the delivery phase. All requested formats of the approved design are then emailed to the client for the Clients use.

COPYRIGHT / TRADEMARKS
The Client unconditionally guarantees that any element of text or graphics furnished to Deviant Graphics for inclusion in the design do not infringe on any copyright or trademarks that have been already established by another company or organization. The Client will hold harmless and protect Deviant Graphics from any claim or suit arising from the use of such as furnished by the client.
Deviant Graphics makes every effort to produce original artwork. If, however, we create artwork for you which accidentally infringes on any existing trademarked artwork, Deviant Graphics holds no liability and is limited only to a refund of the paid amount. Deviant Graphics will do no research checking on the legal availability of the name we are creating designs for. It is the Client's responsibility to ensure that the name of their product, company or service is not already in use, and it is the Client's sole responsibility to secure a service mark or trademark to protect the rights to any name or image. Deviant Graphics will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image.
Copyright laws permit ownership of final product and design to belong to the Deviant Graphics, unless otherwise agreed upon. The client is restricted from editing designs completed by Deviant Graphics and use of the design and file is limited to that originally intended. The exception being FINAL logo design. Concepts are also the ownership of Deviant Graphics regardless of design type. 
 
Until the contract is paid in full, all materials remain property of Deviant Graphics.  Deviant Graphics retains the right to display the artwork in corporate portfolios and marketing materials.
DRAFT CONCEPT POLICIES AND COPYRIGHT

All draft concepts previewed by the client are for client review and comment purposes only. The client is granted unlimited royalty-free use of the image upon full payment of all fees. Deviant Graphics retains the rights to concepts, comprehensives and all artwork involved in the design process prior to the final artwork, and is granted the right to use these logos in promotional and advertising and marketing materials.

REVISIONS AND AUTHOR ALTERATIONS
Revisions may be discussed verbally, however no work will be done until the Client submits their revisions in writing, by email. The Client understands that revision work, along with requests for project additions or author alterations, will incur the same hourly billable as noted in the project quotation. Revision work is not done free of charge unless otherwise arranged, in writing or in the package agreed to in advance. If a base package is agreed upon, however the revisions and requests exceed this package parameters, the next Client will be notified in advance.
The quotation assumes a reasonable average number of revisions per design item as outlined in the design package, but on very rare occasion a project arises in which the Client requests an unusually large number of drafts or revisions. Any and all revisions will still incur the hourly rate as noted on the project quotation, and the Client confirms that any revisions or additions they request will incur this cost.

PRINTING, DELIVERY AND THIRD PARTY INVOLVEMENT
Deviant Graphics can and may provide information to the Client about print solutions that compliment the projects needs. Deviant Graphics is not responsible for price discrepancies advertised by third party companies. This includes product specifications, rush order and special order pricing.

PRIVACY POLICY
Deviant Graphics respects and is committed to protecting your privacy. This Privacy Policy lets you know how your personal information is processed and used. I promise that I will take steps to use your personal information only in ways that are compatible with this Privacy Policy.

YOUR CONSENT TO THIS AGREEMENT
By engaging in business with Deviant Graphics, you consent to the terms specified above. I reserve the right to modify this policy. If I do change our Privacy Policy, I will post those changes on this page so that you are always aware of what information I collect, how I use it, and under what circumstances I disclose it.

Deviant Graphics reserves the right to amend these terms at any time. Should it happen that a client's own terms and conditions conflict with any of the same set out on this page, this document shall be considered to be the authoritative one, unless a separate contract has been signed by Deviant Graphics.

 

Thank you for your business!